Managed IT & cybersecurity in Prince George for businesses that can't afford downtime.

Our Proactive plan starts at $150 per endpoint per month and includes full security monitoring, managed M365, backups, and quarterly business reviews. Our Complete plan at $225 per endpoint per month adds 24/7 priority support and advanced security features. Both plans include the Sentry security platform. Service agreements include a 30-day exit clause. Response targets: 4-hour standard and 1-hour critical on Proactive, 15-minute critical escalation on Complete. Onboarding costs are discussed during your discovery call.

Break-fix IT support is reactive. You call when something breaks, pay hourly, and hope the problem gets solved. A managed service provider (MSP) like CMO monitors your systems 24/7, patches vulnerabilities before they're exploited, manages your backups, and provides strategic planning. The result is less downtime, predictable costs, and significantly better security posture.

CIS Controls v8 are a prioritized set of cybersecurity best practices developed by the Center for Internet Security. Implementation Group 1 (IG1) includes 56 specific safeguards designed for small and medium businesses. We implement all 56 for every managed client. This framework is increasingly referenced by cyber insurance underwriters when assessing your policy.

We use a 12-month service agreement for administrative and insurance purposes, but it includes a 30-day exit clause. If we're not delivering, you give us 30 days notice and you're out. No penalties, no drawn-out cancellation process. Most of our clients have been with us for years because the service speaks for itself, not because a contract keeps them.

Proactive clients receive business-hours priority support with a 4-hour response window for standard requests and 1-hour for critical issues. Complete clients receive 24/7/365 emergency response with a 15-minute escalation target for critical alerts. Our security monitoring runs continuously regardless of plan, meaning active threats are detected and escalated around the clock even on Proactive plans.

Yes. Every device we manage is enrolled in our mobile device management (MDM) platform, regardless of whether it's in the office or at a home desk. This gives us zero-trust conditional access, remote patching, compliance enforcement, and the ability to wipe a lost or stolen device instantly. Windows, Mac, iOS, and Android are all supported.

We publish our pricing on our website, which most MSPs won't do. Every client gets the same enterprise security stack regardless of size because we don't offer a stripped-down plan for smaller budgets. Our team is exclusively senior engineers with decades of experience. We don't dispatch junior techs or rely on outsourced help desks. And we've been independently owned since 2000, profitable every year, with zero outside investment. We'll never be acquired. When you sign with CMO, the people you meet are the people who stay.